At US Airways Vacations, customer service is our priority – and we're committed to make every vacation package a great vacation package.
Our promise to you
The safety and satisfaction of our customers is a top priority for our airline. The U.S. Department of Transportation requires air carriers to address key service elements that affect customers.
Policies for flights operated by US Airways and US Airways Express
The provisions contained within these policies apply only to US Airways or US Airways Express operated flights booked as part of a US Airways Vacations reservation. For flights operated by carriers other than US Airways or US Airways Express, customers should consult the operating carrier for their policies.